Privacy Policy

1. Introduction

This Privacy Policy describes how Cybryne (“Cybryne”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website at cybryne.com or engage with us. Please read this policy carefully. By using our website or contacting us, you acknowledge the practices described here.

2. Who we are

Cybryne is a data, analytics, and artificial intelligence consultancy. We are based in Chennai, India, and deliver work to clients globally. For the purposes of applicable data protection law, Cybryne is the data controller responsible for the personal information described in this policy. If you have any questions, you can reach us at enquire@cybryne.com.

3. Information we collect

3.1 Information you provide to us

When you contact us through our website, by email, or through a booking link, we collect the information you choose to give us. This typically includes your name, email address, company or organisation name, and the content of your message or enquiry.

3.2 Information we collect automatically

When you visit our website, we and our analytics providers may automatically collect limited technical information, such as your IP address, browser type, device information, the pages you view, and the dates and times of your visits. This information is collected through cookies and similar technologies, described in Section 10.

4. How we use your information

We use the personal information we collect to respond to your enquiries and communicate with you; to assess whether an engagement is a good fit for both parties; to provide, operate, and improve our website and services; to maintain the security and integrity of our systems; and to comply with our legal obligations.

5. Legal bases for processing

Where the General Data Protection Regulation (GDPR) or similar laws apply, we rely on the following legal bases for processing personal information: your consent; the performance of a contract or steps taken at your request before entering into a contract; our legitimate interests in operating and growing our business, provided these are not overridden by your rights; and compliance with legal obligations.

6. Marketing communications

We do not send unsolicited marketing. If we contact you, it is in response to an enquiry you have made or in connection with a relationship we already have with you. Where we do send communications, you can opt out at any time by replying to any message or by contacting us.

7. How we share your information

We do not sell, rent, or trade your personal information. We share it only where necessary: with service providers who process information on our behalf (see Section 8); where required by law, regulation, or legal process; and to protect the rights, property, or safety of Cybryne, our clients, or others.

8. Third-party service providers

We use a small number of trusted third-party providers to operate our business, such as website hosting, email, scheduling, and analytics services. These providers process personal information only on our instructions and are bound by appropriate confidentiality and data protection obligations.

9. International data transfers

Because we operate globally and use service providers in different countries, your personal information may be transferred to and processed outside your country of residence. Where we transfer personal information internationally, we take steps to ensure it receives an appropriate level of protection consistent with applicable law.

10. Cookies and similar technologies

Our website uses cookies and similar technologies to function correctly and to understand how visitors use the site. For full details of the cookies we use and how you can manage them, please see our Cookie Policy.

11. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. Client data is handled under confidentiality and, where relevant, non-disclosure agreements. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to respond to your enquiry, to maintain our business relationship, and to meet legal, accounting, or reporting requirements. When information is no longer needed, we take steps to delete or anonymise it.

13. Your rights

Depending on your location, you may have the right to access the personal information we hold about you; to request correction of inaccurate information; to request deletion; to object to or restrict certain processing; to withdraw consent where processing is based on consent; and to data portability. To exercise any of these rights, contact us using the details in Section 17.

14. Children’s privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

15. Third-party links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policy of any website you visit.

16. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

17. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at enquire@cybryne.com.